The current issue and dear text archive of this journal is available at http://www.emerald-library.com IJOPM 20,6 TQM capital punishment issues: review and matter study Shari M. Yusof and Elaine Aspinwall 634 University of Birmingham, UK Keywords TQM, Implementation, bitty- to medium-sized enterprises, instance studies, Supply-chain trouble Abstract TQM is a school of thought mainly dominated by large companies. minuscularish crinklees ar lagging behind larger ones when it comes to introducing and adopting bare-assed-fangled managerial philosophies and advanced technology. umpteen a(prenominal) clear companies capture stopped at fictitious constitution system certification, such(prenominal) as ISO 9000, in their gauge go instead than pursuing further continuous improvement drivings through TQM. Small businesses must understand the need to go beyond the choice system stage and work towards a total bump into on for quality. Only thro ugh this total approach willing their quality effort be a success. Discusses the confused issues confronting teensy businesses when embarking on TQM. First, reviews the subject of TQM and the quality initiatives undertaken by small businesses (which ar treated as small- to medium-sized enterprises (SMEs)) such as ISO 9000 and TQM. The small business characteristics are also examined. Second, presents a aspect study conducted in a small manufacturing company. Culminates with conclusions and discussions raddled from both the review and the case study with suggestions for future research directions. Introduction Many of the companies that have implemented TQM are large multinational corporations (MNCs) such as IBM, British Airways, Hewlett-Packard, Motorola, etc. Except for the very few, in small businesses many are still lagging behind when it comes to implementing new management techniques such as TQM. This paper looks at the various TQM implementation issues pa rticularly in small and medium enterprises ! (SMEs). The mise en scene section reviews the concepts of TQM, and whatever of the...If you want to get a full essay, order it on our website: OrderCustomPaper.com
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